Welcome to House of Soha. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.
General
- House of Soha reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice.
- By continuing to use the website, you agree to the updated Terms & Conditions.
- All products and services displayed on the website are subject to availability.
Product Information
We make every effort to display product colours, designs, and details as accurately as possible. However, actual colours may slightly vary due to screen settings, lighting, and photography.
- Slight variations in colour, print placement, embroidery, or fabric texture may occur.
- Product measurements may have minor variations.
- House of Soha reserves the right to discontinue or modify products without prior notice.
Pricing & Payments
- All prices listed on the website are in INR (Indian Rupees).
- Prices are subject to change without prior notice.
- We currently accept prepaid orders only through the available payment methods on the website.
- Orders will be processed only after successful payment confirmation.
Order Acceptance & Cancellation
- Once an order is placed, you will receive an order confirmation via email, SMS, or WhatsApp.
- House of Soha reserves the right to cancel or refuse any order at our discretion.
- In case of payment failure or suspected fraudulent activity, the order may be cancelled automatically.
- If an order is cancelled from our end after payment is completed, the full amount will be refunded to the original payment method.
Shipping & Delivery
We aim to dispatch orders within the timelines mentioned on our Shipping Policy page. However, delivery timelines may vary due to courier delays, weather conditions, public holidays, or unforeseen circumstances.
- House of Soha is not liable for delays caused by third-party courier partners.
- Customers are responsible for providing accurate shipping details at the time of placing the order.
Return, Exchange & Refund
Returns, exchanges, and refunds are governed by our Return & Refund Policy. By placing an order, you agree to the terms mentioned in that policy.
Intellectual Property
All content on this website, including images, logos, graphics, text, product designs, and branding, is the property of House of Soha and may not be copied, reproduced, or used without prior written permission.
User Conduct
While using our website, you agree not to:
- Use the website for unlawful or fraudulent purposes.
- Attempt to disrupt or interfere with website functionality or security.
- Provide false or misleading information while placing orders.
Limitation of Liability
House of Soha shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.
Privacy
Your use of the website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of information as described in the Privacy Policy.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact House of Soha Customer Support.